I am a regular customer and I observed that the customer service has significantly deteriorated. The lady that waxed my g string was unwilling to take off few hairs without paying additional £5!! Absolutely ludicrous .I had to point out it was only few hairs . The prices are now steep and the customer care is non existent
Always a great experience, friendly and super professional staff, and a really nice ambience in the salon. Since I came here once I won't change salons, they do such a great job. Thanks