I was pretty terrified going to have my brows done, but Kimberly guided me through the whole process . She was very kind and at every stage listened to what I wanted, even when I was altering things slightly in the process of getting nano strokes, I decided I preferred the powder ombrรฉ look, she accommodated me and did a combination. I cannot rate her highly enough. I have to admit I was quite shocked at first at how dark my brows were, but she told me to trust the process and I love them now!