Luxe Nails, Hair & Beauty Reviews

92 Cleveland Street, Fitzrovia, London, W1T 6NN

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Reviews are written by customers after their visit.

4.5
3988 reviews

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Written by our customers, so you know what to expect at each and every venue.
Walking in you were greated by an offer stuffed, under ventilated, messy room. After waiting over half an hour I finally got sat down by the very rude staff. I asked to keep as much of the length as possible but was left with very short nails. They were painted by a girl who could not have been older than 16. She kept having to correct her work as she constantly got polish on my around the nails. I could have done a better job myself. To top it off the card machine was “ broken” and instead of the £19.60 they charged me £25.50. Will not be going back.
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Quick and overall a good job but one of the gels came off 3 days later which is frustrating
Although I was able to get my treatment earlier, the salon looked overcrowded, the manicure was done in a rush without looking after my cuticles ( I had to ask for it) for which the beautician used a nail clipper that her colleague had just used for someone else’s feet, no sterilization done. You cannot pay card and the staff is generally disinterested in giving you a nice experience ( the lady that served me was using headphones )You just get the vibe.. but at least it was cheap! I will not come back
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I don't like leaving bad reviews but I've nothing good to say. I've glue and paint on my hands. When I pointed out the polish on my finger, their solution, to my horror, was snip off my skin. I paid for a manicure and received a file and polish and when I offered a solution to sort out the problem the women in charge argued with me until I had no choice but to leave
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Great gel manicure and friendly staff. Will return