Luxe Nails, Hair & Beauty Reviews
92 Cleveland Street, Fitzrovia, London, W1T 6NN
Check availability and book onlineReviews are written by customers after their visit.
4212 reviews
I've been going regularly to Luxe (every 2 weeks) for a good few months, which started out great, hence going regularly, but I won't be going back after my most recent visit! They are constantly take non-appointment bookings which means that all appointments are usually around 15-30 mins delayed (I've waited 15m for every single appointment), some of the therapists come across really rude and when there's an issue, sometimes they suddenly forget that they speak English.
Safe to say I won't be going back again - it's boring having to wait for a paid appointment!
Treatment by Helen•Gel Nails Manicure
Verified review
Not very kind staff. They’re there just to make money, very cold with all customers and get upset if you ask to round your nail or correct the nail polish as “they lose” time... we’re talking about 1 minute to make me happy?!
Treatment by Tina•Hard Gel Extensions & Overlays
Verified review
Unfortunately, they didn't have enough proper tilt back chairs as they had a couple of other customers having their lashes done as the same time, but my technician did a phenomenal job with an chair that didn't go back as far. They didn't have a working card machine, so I had to do BACs but otherwise a smooth experience.
Treatment by Mai•Eyelash Extension Infills
Verified review
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