Luxe Nails, Hair & Beauty Reviews
92 Cleveland Street, Fitzrovia, London, W1T 6NN
Check availability and book onlineReviews are written by customers after their visit.
4212 reviews
Very good pedicure. Very happy with it and nice to get massage chair also.
On the downside. Thought there was too much chit chat in another language between members of staff and a member of staff was sleeping in one of the chairs which I thought a little unprofessional. Didn’t add to the relaxing experience it should be.
Treatment by Tony•Pedicure
Verified review
Had to wait a while and they kept changing stylists working on my lashes which was a bit disruptive
Treatment by Helen•Eyelash Extension Infills
Verified review
Love my nails as usual!! Lots of attention to detail paid.
Treatment by Tina•Hard Gel Extensions & Overlays
Verified review
I am utterly disappointed by the service I was given today. Not only they kept interrupting the process, but also I felt incredibly rushed and uncomfortable. At the beginning I gave specific details on how I like my nails done (as close as possible to the cuticles and no gaps at all) , of course in a very polite and kind way, and as soon as I pointed out any mistakes or I gave any “direction”, either he tried to excuse himself or did not reply whatsoever. On top of all that, before he was done he just moved on to someone else (without saying anything) and my nails weren’t even finished properly, so the result is not close to satisfactory.
I seriously advice they improve their customer service and try to make everyone feel more welcomed (and of course do a better job).
*I’ve had my nails done previously with the manager I think and the overall experience was massively different and the result was very god, so no complains about her.
Hard Gel Extensions & Overlays
Verified review
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