Luxe Nails, Hair & Beauty Reviews
92 Cleveland Street, Fitzrovia, London, W1T 6NN
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4120 reviews
Had to wait a while and they kept changing stylists working on my lashes which was a bit disruptive
Treatment by Helen•Eyelash Extension Infills
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Love my nails as usual!! Lots of attention to detail paid.
Treatment by Tina•Hard Gel Extensions & Overlays
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I am utterly disappointed by the service I was given today. Not only they kept interrupting the process, but also I felt incredibly rushed and uncomfortable. At the beginning I gave specific details on how I like my nails done (as close as possible to the cuticles and no gaps at all) , of course in a very polite and kind way, and as soon as I pointed out any mistakes or I gave any “direction”, either he tried to excuse himself or did not reply whatsoever. On top of all that, before he was done he just moved on to someone else (without saying anything) and my nails weren’t even finished properly, so the result is not close to satisfactory.
I seriously advice they improve their customer service and try to make everyone feel more welcomed (and of course do a better job).
*I’ve had my nails done previously with the manager I think and the overall experience was massively different and the result was very god, so no complains about her.
Hard Gel Extensions & Overlays
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The salon is not very big on timekeeping so stay flexible. The brows are done to your liking and the pricing is fair
Treatment by Mai•Eyebrow Threading
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