Once I’d made it clear I wanted individual (what I paid for!) and not cluster lashes (what they give you if you don’t ask) then they were perfect and have lasted so long. The girl who did mine spoke fluent English, which was good because I could explain exactly what I wanted, I hope she’s around more to help the others as there is a slight language barrier with other technicians meaning the service often doesn’t reach its full potential- all in all a good experience will definitely be back