While I talked to my friend during the treatment, the staff often would look and then giggle to one another - you've no idea if they're exchanging a snigger at what you're saying or whatever - but it doesn't make you feel too comfortable.
Staff were rushed. The job they did with my nails was OK. The colour is not full or to the standard I've had from elsewhere - so I do keep looking down at my nails in disappointment.
The atmosphere of the place was good - nice interiors and not too busy.