My experience in the salon was great, they were really nice and accommodating even when I was late which I appreciated. Sadly my experience with the deep cleansing extraction facial hasn't been so good. I found the treatment extremely harsh, Over cleansed my face and used harsh products. My skin barrier is wrecked and I was left with really red and blotchy skin and have since come up with scabs on my cheeks. Sadly it will take me a while to heal my damaged skin. Great staff but damaging facial.