Everything was great. At times I felt that Mona wasn't massaging muscles and it felt a lot more inexperienced than other massages I have had before. That being said, the whole team was incredibly friendly and it was easy to relax. The only main problem I had was these weird pillows they used instead of the face hole in the bench when lying face down. Not only was it really uncomfortable and a bad angle for the neck, but the materiel of the pillow was fabric and definitely can't be cleaned well