Estera was very helpful when Ihad to chose the style of lashes I want. As a first timer I was a bit anxious but she was very informative and reassuring. The room was very clean and hygienic and there was a very calming music playing, so I was so relaxed I was nearly falling asleep. She has a very gentle hand and attention to detail. My lashes look amazing and I will definitely keep having them done there. She gave me very detailed aftercare instructions and I feel confident taking care of them.