Rita did my cut & colour and hands down it’s one of the best I’ve ever had. She’s incredible and so lovely to chat to as well. I love this salon and will be returning many times - their professionalism & loveliness is unrivalled :)
Charged full price even though I couldn’t go through with treatment. Had lvl booked in but I felt nauseous due to pregnancy so had to stop 5 mins in.
Was told I would be refunded by Treatwell but Treatwell said that Lux wouldn’t allow it.
Poor communication on the issue. Would be fine to be charged a portion of this but full price seems very unfair. Won’t be going back again.