Poor service. Had to go elsewhere for treatment.
Issue: booked appointment 3 days prior. On arrival told that my booking had been taken out the diary, consequently beautician told she could go home and so nobody available to do my treatment. I had not cancelled the booking and on my treatwell account booking was still present and pending. Owner stated that treatwell had cancelled booking, although could not provide any proof of this or explain why it was still pending on my treatwell account.