This was my first visit and I arrived 5 minutes early to be able to sign any forms or anything else they may require. Upon arrival, I was informed that my treatment had in fact been scheduled to start 5 minutes before, but we were able to sort this out quickly and I still received a wonderful, 50 minute treatment as booked. Apparently, the times Treatwell send to their customers and the times that show up in Luminis' booking schedule don't match - this definitely needs sorting!
My 17yr old daughter gave me a cloud nine experience as a birthday gift. I was very much looking forward to the treatments and I opted for a foot massage rather then a head massage. On arrive the staff were were friendly. I was shown into the treatment room, where I got ready for my cloud nine experience. Unfortunately it was such a let down, the massage was far from relaxing, facial was ok and the foot massage was very poor.
Amazing swedish back massage, perfect pressure and the lady found the muscle in my shoulder that was giving me trouble for months. It hasn't hurt ever since! Really nice manicure that lasted 10 days as well :)