Great specialists !
The location , price& specialist are really great.
I’ve done manicure & pedicure the same time - quick , good quality & great result
Horrible customer service!
I had booked a modelling session for a hygienic pedicure at a reduced price of £20, as the technician was a trainee. However, she was not supervised by a senior professional, which is required for safety.
During the procedure, the trainee mishandled the electric file and accidentally dropped it on my foot. Fortunately, I wasn’t injured, but it was a serious risk.
I did not receive the service that was promised and booked. As a loyal client, I expected better. I requested a refund, but instead, the owner blocked me on WhatsApp and social media, which is completely unacceptable.
I ended up sitting for three hours just to have my nails done, and was told this was considered "half the service" for the reduced price.
This experience was extremely disappointing.