Lulu Nails & Beauty Reviews
15 Goodge Place, London W1T 4SQ, UK
Check availability and book onlineReviews are written by customers after their visit.
1762 reviews
I've visited this studio 4 times now, and while there are definite upsides, there's also a noticeable area where they could enhance the client experience. It's really convenient that I can always get a last-minute spot, and the work they do is consistently good.However, I've found it to be one of the least personal studios I've experienced. It always feels rushed, there's very little small talk and almost no eye contact, sad when the human touch gets lost in the process.
Treatment by Han •Other Nail Extensions & Overlays
Manicure looks good, but the technician kept talking over my friend and me with her colleague.
I also paid for a full manicure and she did not give me a hand massage, which her colleagues usually do.
I went to the bathroom and it was not very clean.
Treatment by Janet •Other Nail Extensions & Overlays
I had Ashley not Hing and I would rate her 5 stars. Very professional, responsive and attention. Thank you 🙏🏿
Treatment by Hing •Manicure
Previous gel manicure lasted almost 3 weeks (impressed it remained chip free even after a house move). Feel that this new gel treatment is slightly too thick/opaque and some of the nail edges a touch irregular. Unsure why I had different staff members do the manicure and the gel polish - the original therapist left to attend to a walk in customer without explanation - not a huge problem but it would have been nice to receive the treatment with the full attention of the original therapist.
Treatment by Lin •Other Nail Extensions & Overlays
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