My appointment was originally 11am, I got called asking could I come in at 1pm. I ended up sat in the chair waiting for over 30 minutes for my appointment to start. I asked for ashy blonde hair, just a bit darker than my usual toner. She turned to the stylist next to her and asked ‘how do you do half a head of highlights’. While she was washing my hair, she made the comment ‘it’s warmer than you asked for; but it’s always good to have a change’. It’s nice, but not what I asked for or wanted.
Claudia was super considerate and reassuring throughout the whole process. The permanent perm I got looks great! I recommend others to get their hair done at Lovelee Hair :)