I was hesitant to get my hair done at all as I was afraid of it going wrong and not liking it. I know, that's very silly. However, after researching the hairdressers in my area, The One came up as most top rated and the lady's come highly recommended. Megan done my hair and she was absolutely amazing and so friendly. Offered me a tea or coffee, and later even a glass of prosecco! I am so happy with my hair and I will most definitely returning.