I used to ask my partner to cut my hair at home in order to save money... You could guess that the day had to come when he messed up cutting my hair! I had very bad previous experiences when I went to hairdressers elsewhere to fix a bad haircut so I was very nervous when I booked in my appointment to get my hair fixed. But Julia was amazing and lovely. She understood how embarrassed I felt about my hair and she was very patient while we discussed my options and chose the best style for me. She turned a scary experience into something awesome. I left the salon beaming and confident, and I loved the haircut I got :)