I was seen immediately for my treatment on arrival...the treatment itself was ok...I would have preferred hot wax to strip wax and despite the fact I booked for a hollywood I had to pay extra....as I'd bought a wowcher discount voucher I paid rhe extra buit it meeds to be made clearer when purchasing wowcher. I will go back again as if you rebook directly they will give a discount. My therapist was good and listened to me when I explained any concerns.