I don’t if this was just a bad day or what, but I’ve never experienced a manicure like this - first the lamp wasn’t working so clearly Ursula couldn’t see what she was doing - cuticle work was shoddy (and I had to ask her to do it) and when she did, she wasn’t doing a clean job. Cut my little finger skin so I was bleeding from the side. I ended up not staying for the colour as I was hesitant it would be a good job done. It had also already been 50mins. Really disappointed considering her rating