I had a higher expectation on this but it was not up to my standard. The heated bed was too hot so it was unpleasant. The therapist stayed in the room when I tried to take my clothes off and it was awkward. I was shocked that my makeup was removed by ‘baby wipe’ and the therapist pressed and rubbed my eyes so hard that they hurt! The massage itself was ok but I’m not sure if it was ‘face lift’ massage, which I specially booked.