I cannot fault the staff and the setting, it was actually a very relaxing environment. However the treatment itself didn't achieve the results I desired. I have sparse eyebrows and wanted my blonde hairs to be picked up but I didn't get this. I can't say they looked much different before and after. Again, the woman who carried out the treatment was lovely and friendly though. I think if you have a fair few eyebrows already it's good for darkening, just not picking up those blondes. Perhaps I should have asked for it to be darker.