I haven’t gone to a salon before for a dye treatment (I have always done it myself) so I was quite nervous.
Although I am happy with my end result, it is far from what I asked for (despite giving reference photos) & it is very patchy and brassy in places. I have had to fix it myself at home. I didn’t feel clearly listened to & I could tell there was miscommunication between staff about my treatment.
I didn’t feel in safe hands & wanted to ask for a refund but I was too scared to.