This was my first ever facial so I didn’t know what to expect. I arrived and was seen to almost straight away. Shelia explained to me what I was to expect from the Microdermabrasion after I told her it was my first time. The facial went well, extraction hurt like hell but worth it. The only issue I had was the cleanness of the products such as the sponge that was reused on my face - it had an odd/foul smell to them that would have developed with time and usage and the stained towels provided.