Live True London - Vauxhall Reviews

St George Wharf, Unit 8, Flagstaff House, Vauxhall, London, SW8 2LE

Check availability and book online

Reviews are written by customers after their visit.

4.6
8712 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Very friendly staff, love the haircut
Nice.
Fatima is a very professional and lovely technition!
Nails are always brilliant here and I love chatting to the girls.❤️ Y’all are so great!
So disappointed. I’m pretty sure the stylist was pissed that I had booked an appointment at 6, but I didn’t know that they closed at 7 until I got there and if this was a problem I shouldn’t have been able to book an appointment at that time. I am assuming this was the case because she was in such a rush to finish my hair. It was extremely uncomfortable as I was very aware that she did not want to be doing the appointment. Hardly said a word to me - I couldn’t even tell you her name. I had told her that I wanted bangs when I came in. When the front part of my hair was wet she cut some “bangs” long and straight across. She told me that she would cut them how I had described when she’d finished. I thought that was fine and the appointment continued. When she’s finished blow drying, she said that because my hair was so long I wouldn’t look good with bangs (uh, okay?). Again, presumably because she just wanted the appointment to be finished. I was so uncomfortable and had wanted to get out of that chair since I first sat in it, so I just agreed with her so that I could get out of there. Ultimately though, I’m really disappointed because it was not a great experience and I didn’t get what I had asked for. I expected a lot more from this salon based on the reviews it has. I had even told her that she could style my hair in whatever way was easiest for her just so that I could try not to be such a pain, because I also know I have difficult hair that hadn’t been managed in a long time. I totally get that it’s a long day and she was probably tired. But as a personal trainer, my client at 8pm gets the same treatment as my client at 8am because they are both paying me and both worth my time. If I couldn’t handle doing that, or the long days, I would get into a different line of work. So yeah, one star because my hair doesn’t look awful and a bother because other people seemed to be having a positive experience. But I won’t be back.