Live True London - Vauxhall Reviews
St George Wharf, Unit 8, Flagstaff House, Vauxhall, London, SW8 2LE
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8715 reviews
Poor service and terrible organisation.
I had a waxing appointment with Live True London which was supposed to be at 12:30-12:45 with Charlotte.
I arrived at 12:25 and was asked to take a seat and wait for Charlotte to be ready. At 12:35 the receptionist asked another beautician if she knows where Charlotte is, and she replied that she’s out smoking. At 12:40 Charlotte came to greet me for the first time before going to get the room set up. She came back out and informed me that I would have to wait a further 10 mins for the wax to heat up. That means my appointment would be pushed back to 12:50. The room should have been set up, and the wax should have been set to heat up, BEFORE Charlotte went for her cigarette break.
I ended up cancelling the appointment as I didn’t have time to start my appointment 20mins late as I have an event to get to.
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