I know they are talented at Live True, but I did not have a good experience this time. I had shown a photo of what I wanted for the colour, and it did not turn out like that. They re-did it after, which perhaps helped a bit, but still didn't give me the result we had agreed on. I complained and asked for a refund, but was also open to come back a third time to do another round. It's been 7 business days now and haven't heard anything back. Really unprofessional...
Great haircut by Ana, she listened to what I wanted and was able to make recommendations. I was so pleased with the result and will definitely be back!