Fine overall, thankfully got at a discount. The atmosphere was very hectic and stressful both times I visited (once for a swab test) and when I turned up the second time I wasn’t greeted, it was very confusing and I was left waiting for 15 mins before someone told me they were having issues with lighting. The (Xmas) decor was less appealing than in the photos - pretty tacky. The highlights were fine but had to turn down toner multiple times. Fringe trim was also disappointing.