Decent haircut, no complaints. Salon seemed chaotic, though. Waited 30 mins to see my stylist. Front desk girl was dealing poorly with a few unhappy customers - she also asked me twice separately if I wanted a drink, and then forgot. Poorly managed.
Really great balayage with Laura - just what I was looking for and she is super lovely! I only have it once a year so it can feel a little scary but I was in safe hands with her, would thoroughly recommend.