Ryan is very wellcoming and has attention to details to the hair also went the extra mile So I could have a last minute mask and looks amazing ! Thank you !
Sarah was lovely. The Vauxhall branch did not reschedule me last minute like the Clapham branch had done 3 times with one appointment so I was grateful.
I’d like to highlight Erika for her professionalism and lovely personality. My only concern is with the booking system. I had scheduled an appointment with Erika two weeks in advance, but on the day, I was reassigned to another stylist due to a scheduling change. While the other stylist was also very professional, I had specifically requested Erika. Ensuring consistency with appointments helps customers feel valued and confident in their experience.