Friendly staff offer you tea when you come in, ambience that makes you feel like you should be paying more than you are, and a stylist that listens but also isn't afraid to give you some guidance to help you sort out your vague desire for something new.
The staff were so slow! 15 minutes late to begin my treatment. The person washing my hair took so long to wash my hair and wore gloves which kept pulling at my hair which was uncomfortable. The stylist was so slow. The slowest haircut I've ever had. Took an hour and a half