I originally had the appointment for a Wednesday morning. As I was 10 minutes late and they mentioned they wouldn't be able to do the whole manicure as they had other customers after me, but that I could keep my appointment if I was ok with not having my cuticles cut.
I said I'd rather have the complete manicure, and they gladly rescheduled for the following day!
The appointment itself was great. They're friendly and very efficient.
Had trouble with my Treatwell booking - hadn’t come through to the salon’s booking system. I had to wait 45 mins for another slot to become available. Then had to wait an additional 25 minutes until my nail technician was available. Wish this had been communicated to me. The treatments themselves were good and the lady who did my nails was very talkative and friendly, and knowledgeble. The same cannot be said for front of house staff.