Jemima was very professional and did an excellent job. It was such a shame that she had to keep apologising for the very cold water being used for shampooing
Overall it took 1.25 hours for a blow dry. I have very fine hair so this was quite a long time and ultimately the stylist ended up using a curling wand as sections of my hair had dried while the rest was still being styled.
The haircut didn't take place because Maria Elena claimed that the price of £46 I paid on Treatwell was incorrect. She asked me to pay the difference to £68 plus a supplement. Waiting for a refund still. Careful because the price is not correct.