Had my Cut and Brazillian blow dry done by Flora! She is the best! Her hands are like magic. She is really attentive and listens very well as to what you would like and would also give you options. She will explain the whole process and would ask if anything is unclear.She is also calm and patient in answering questions. I am always scared to have my hair cut as many would have their way with my hair but she takes her time in asking you what you want and making you feel reassured. She is superb!