Hairdresser was good but didn't cut how I'd asked or expressed that she wasn't able to for any reason. Didn't ask me if I was happy before blow drying so I didn't speak up until it was too late to remedy. Paid in advance so felt a bit trapped. Returned the following morning to then be told by another stylist that I couldn't have the cut I wanted because of how my hair had been cut previously. Appreciated the attempts to improve my experience but would have rather been told before the original cut