I showed up on time only to be told that my appointment can't go ahead as there are no stylists available. The guy at the reception said he tried to call me, but I never had any missed calls. Despite this, they did not cancel my appointment on treatwell, so I have not even been refunded yet. Please avoid this highly unprofessional place.
Very rushed appointment with very little care given. I was then phoned up the next day to be accused of not paying for an olaplex treatment. I did not have the treatment and was treated appallingly by the staff. Do not visit.
Very last minute booking and even though I had called the salon to inform them I would be five minutes late, they had delayed my appointment by a further 10 mins, as a stylist had not been assigned. My hair was washed only once and the blow dry was not what I had asked for. Even though the welcome was friendly, I didn’t feel very welcome during my appointment Ismail was friendly but unfortunately my hair was dried very quickly and was totally flat and lifeless.