My stylist was not Alex, sadly she cut my hair 3 inches shorter despite us agreeing on 1, she also wouldn’t cut my fringe how I liked, and I wasn’t able to speak up as she had me take my glasses off meaning I didn’t realise until it was done.
For the sale price was very happy with it. Not much customer service with stylist, basically didn’t speak entire time but was happy with the result and made amendments when asked