Live True London Soho Reviews
173 Wardour Street, Soho, London, W1F 8WT
Check availability and book onlineReviews are written by customers after their visit.
2759 reviews
Great blow dry and Caroline was lovely - will definitely be back!
Styled by Caroline•Blow Dry
Friendly staff and nice atmosphere. Happy with the cut!
Styled by Erica•Ladies' Haircuts
Excellent service by Daisy. Since the hairdresser I used to visit emigrated I've found it difficult to find a new one that's able to turn my hair blonde without it turning grey or lilac due to the toner. Daisy was meticulous! My hair was impeccable.
Styled by Glenesa•
Ladies' HaircutsShow all…
Unauthorized Additional Treatment for My Mother:
Miscommunication: A staff member told my mother, "Your daughter told me you want a treatment," which was untrue. When questioned, she claimed to have overheard something at the reception, which was a misunderstanding.
Lack of Clarity: My mother was told about an additional treatment priced at £24. Feeling confused, especially after being told I had requested it for her, she agreed. This seems like a tactic to upsell services without clear consent
Ladies' Haircuts
Booking in Treatwell:
Discrimination Based on Booking Platform: I was told that since I booked via Treatwell, no compensation or alternative could be offered. This suggests that clients booking through third-party platforms are valued less, which is unacceptable.
Discounted Booking Misconception: It was mentioned that the time I chose was already discounted, insinuating that this justified the poor service. The discounted rate should not correlate with a diminished quality of service or respect
Ladies' Haircuts
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