Treatwell were great to book with, but this salon are a miserable bunch of (can't type the word I want to!). Brixton are much better. Awful experience from start to finish. I asked for a trim (I had v long hair) & came out with a bob?! Very rough handling of my hair at every point, I was nearly in tears they were pulling it so much. Unhelpful staff - especially to each other. I booked off peak to get a saving and then they charged me £30 (for one toner) at the end, which is their way of making it up to a full price booking, so the customer loses out. I then read the small print which says £15 for each toner applied, so they decided to double the cost for me. I certainly won't be booking here again and so disappointed at how terrible this was, I think my worst hair experience ever. Book somewhere else!
I purposely selected to have senior person for my hair appointment, thinking they would be professional and do a good job. Instead I had a snappy, rude guy who (after thinking I had left) made out to his colleague how painful he found the blow dry, rolled his eyes and acted out banging his head against the wall. Good job they have so many mirrors in the hairdressers! The colleague realised I had seen this and he went on to hide behind the door until I had left. I would never normally leave a negative review nor am I a high maintenance customer, but this appointment was especially bad.