Lalo put me at ease as a new client by showing interest and listening. He was patient and reassuring and undid a terrible haircut and made it look blended and beautiful again. He has a lovely touch with the head massage and made me feel like I was a valued potential client. He is clearly very skilled at what he does. I would definitely return.
Booked appointment for 9.45am today, received call 30 mins before appointment to saying as the appointment was booked through treatwell there was no availability. I managed to get a slot for 4pm and was seen at 4.15pm. I was booked with Veronica however I'm glad because I got placed with Claudia. She was super friendly and talkative and knew what I wanted. It started a bit rocky this morning with the appointment hickup but Claudia was great! I'd recommend her for sure. Thumbs up from Claudia!