Live True London - Clapham Reviews

2 Voltaire Road, Clapham North, London, SW4 6DH

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Reviews are written by customers after their visit.

4.5
6827 reviews

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Written by our customers, so you know what to expect at each and every venue.
Customer service at this place has definitely slipped. No offer of a drink even though I was there for 3+ hours. There were also extra charges for more toner to be used on my hair that I had to pay a higher price than I was told whilst having my hair done. The treatment/colouring was good but you don’t get any of the impressive service you get at other salons of a similar price.
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Umut did a great job on my hair, really happy with it
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I had a wash and haircut with Gabrielle. I asked for a blunt cut. Unfortunately at the end, my hair wasn’t even on both sides and also not blunt. After trying to fix the evenness for a while, I gave up on the blunt style. He also didn’t show me the back or get my coat but just rushed off somewhere. He seemed to be hungover. When I got home, I checked the back, and Gabrielle hadn’t taken the same amount of length off. All my past cuts at Live True have been good but I’d avoid Gabrielle.
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Really happy with my cut, very professional. Overall great experience
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I’ve been to Live True before and had a good experience so rebooked the stylist. I was told I was late for my appointment, the receptionist was rude and argued before realising it was their mistake. I had to have a different stylist who seemed in a rush. I showed him a photo of my previous hair and he told me I needed a full head of balayage rather than half (I had been told half last time). He used a completely different toner and my hair looks nothing like the photo I showed him and unnatural.
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