I ended up paying over double what I had booked to have done - it was very hard to say no to all the upselling. I got highlights on shoulder-length hair and they told me they might 'run out of bleach' so I would need to pay extra... The towels they put around your neck were also stale and smelly and the water runs cold to hot continuously whilst they wash your hair. The colour over all was fine but it came to so much money at the end!
Haircut was great (especially for the price) but experience was ruined by rude and unprofessional staff on reception. Disappointing that Live True doesn’t hire people who understand the basics of customer service - I wouldn’t recommend based on this.