It was a decent cut and colour but not completely satisfied as it wasn’t exactly what I asked for. Had to wait close to 40 minutes from my appointment time to get seen as well. In addition when I went back to see if they could fix my colour a couple days after, I was given a lot of attitude by another stylist about why I don’t like it and was berated for 5 minutes about how I don’t know what balayage is and was asked constantly if I wanted to blame my stylist. Eventually, she was able to do something for me but I had to pay for it. Overall, I like my stylist and have gone to him a few times now and have been happy. Will consider going back but not really happy with the customer service I received afterwards