Live True London - Brixton Reviews
376 Brixton Road, Brixton, London, SW9 7AW
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6645 reviews
I won't return to Live True after my last visit. I have been visiting Younes for years and he's amazing. However, because of a scheduling clash my appointment was moved to Danny. Danny cut my hair and presented it to me as finished. I asked whether he could trim the fringe as he had not cut it. He didn't ask me what length I wanted it, and instead took the scissors and cut it very short. He cut it in a way that I didn't like, and didn't suit me. I asked him whether he could use the hairdryer to reshape it so that the short length wasn't so apparent. He did, but it still sat badly. I asked whether he could use the straighteners on it instead. He kept saying 'I only cut a little bit off' as if I was in the wrong, instead responding to my requests to try and make it look better. In the end, I said to him that I thought the fringe looked horrible. At this point Danny just said 'Oh, whatever' in a really sarcastic way and took a step back, crossing him arms and looking at me as if to say 'I don't care'. I was so shocked and upset by this reaction, and the fact that he was refusing to help me, I left before I burst into tears. Such an awful way to speak to a client and goes against every other experience I've had with Younes
Ladies' Haircuts
Verified review
I booked a balayage/cut with Danny paying £129. I have dark hair with warm tones and I asked to get lighter ashier with the warm tones taken away. He assured that’s going to be fine however not gonna be blondish as I wanted. was fine with that since i understand that the result is hard to achieve. Also asked for a layered cut. As I have thick hair I needed to pay £50 extra for toner - was cool with that since I know how it works. The result is obviously not distinct when the hair is done and styled the same day, but after a few washes I still see no result whatsoever. My hair still has the same color and my cut is straight rather than layered. I previously complained to Live True about this, and they sent me a total lie of a reply saying I was consulted to get an upgrade (which I never heard of) but also that I might’ve needed a second visit which was also not consulted. Nothing of this was consulted. I asked for money back or a second visit but they couldn’t be helpful. Bunch of liars. So I basically wasted 180£ on an uneven cut and no distinct hair color change. It’s a scam! Wouldn’t recommend!
Hair ColouringShow all…
Verified review
Nice salon and friendly safe
Styled by Maria•Ladies' Haircuts
Verified review
Friendly staff, nice ambience and happy with the results
Hair Colouring
Verified review
Federico was brilliant, he knew exactly what he was doing resulting in a toner that was a perfect shade and a warm and inviting experience!
Styled by Federico (Contractor)•Hair Colouring
Verified review
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