Quite nice experience overall! Was welcomed nicely and the salon wasn’t too loud despite being very popular. Couple of cons - no head massage when hair was being washed, and a few of my strands missed the haircut (which was otherwise lovely). The colour didn’t turn out 100% as I’d hoped and I get that what I want is difficult to achieve but I do think it would’ve been doable. Also my hair did feel pretty dry afterwards despite paying an extra £25 for a deep conditioning treatment (at Live True Clapham if you do this they leave it on for 30 mins AND mix some olaplex in with the bleach - this salon only did the latter). However despite these little things, the staff were lovely and my hair does look great - lots of compliments:).