Live True London - Brixton Reviews

376 Brixton Road, Brixton, London, SW9 7AW

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Reviews are written by customers after their visit.

4.7
6637 reviews

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Written by our customers, so you know what to expect at each and every venue.
Booking said '1 hour'; took 25 mins. I had gone in a few days earlier to check if they would put hair up with a couple of clips after blow dry. The receptionist said 'yes'. When I told the stylist he said 'no' but did agree to simple styling after I explained - hope they now inform the receptionist to say 'no' in future. Stylist was very pleasant and listened patiently to me as I wasn't sure what I wanted - we had a 5 mins discussion. Simple suggestions, none really creative. Blowdry, including wash. then took about 20 mins. Fine, but I did feel the price of £37.50 was too much for what I got, especially as I now realize the price I had been given by Treatwell was £32.00. Really not sure what happened there but I had to get a train so did not deal with at the time. Unlikely to go again.
Nice salon and always a good cut.
Lovely place and staff, would visit again.
Staff were super friendly and was pleased with the haircut and colour, but it is expensive once toner etc is added
Very pleasantly surprised by this salon - had been quite nervous to go beforehand but they were lovely! Everyone was friendly & welcoming, not at all an intimidating vibe as some salons can give off. I had rushed to book in without a consultation and so booked a treatment that wasn’t suitable for me. When I got there Younes was very kind and explained this to me. Due to my indecisive nature he suggested I have a think how to proceed & then come back another day so I would be 100% certain before we proceeded with anything. We then agreed I should just get half head highlights and he was amazing at sorting this for me. Even calling Treatwell himself to cancel the booking & ensure my refund seeing as I had paid for the more expensive LiveTrue full head balayage and then getting me re-booked on! I really appreciated this as he didn’t have to bother doing this himself! A stark contrast to some of the reviews that mention a surprise bill at the end of their treatment. They then set me up with Damians who is a total sweetheart. Really reassured me & made me laugh throughout the process. Also realistic in how light he could get my hair and made sure to properly explain this to me. A big shout out to him for putting up with my frizzy hair and not complaining, even though it took us longer than we thought & we were so happy to be done with it. I will definitely be back again and have already recommended to my friends/family! So word of advice - do a consultation in advance to save yourself the hassle on the day & don’t be nervous to book in for colour with the more junior stylists! Overall a great salon experience for me.