I had a really poor experience with Maryam. She was rude and clearly wanted to rush me out as quickly as possible. She didn’t listen to what I had asked for and insulted how my hair was cut previously. She rushed the wash hair with no massage as I’ve always had at Live True before and spent most of the cut watching the hairdresser opposite us and barely looking at my hair.
Might have been a bad day for her but I won’t return to the Brixton salon again.
Pure waste of time and money. I had a brazilian blow out which is perfectly unnoticeable on my curly hair. Because I live 400 miles away from London, the salon refused to refund me as they "can't properly assess the treatment from a distance", even on a video call...Well, if you are unable to notice your £225 treatment on before/after pictures or on a video call after only two weeks, while it is meant to last for 3 to 6 months, it means that it didn't work! Period.