Extremely poor customer service. The cape they provided allowed the bleach water to drip all the way down my back which resulted in my entire outfit being ruined. When I contacted head office to let them know they simply said they take zero responsibility for clients clothing so they would do nothing to compensate. Completely unacceptable in my opinion and I will not be going back.
Hair was cut way too short, didn’t ask me till she cut it. She was lovely but my hair is so short I am not happy. Lovely girl but way shorter than I asked