I had initially booked a blayage here and it turned out a lot blonder than I wanted (I asked for caramel tones), and very choppy at the roots. I thought this could be fixed with a root shadow which I booked in with Alex two days later. I asked if this is the correct treatment, showed an inspo picture and I was told yes. As soon as I saw my hair dry I was in tears, it looks so so bad, still choppy and now more grown out. I have a holiday next week and their customer service team is ignoring me!
Diogo is honestly such a skilled hairstylist - every time I visit him he is always kind, polite, and takes the utmost care to listen to what I want done and to recommend the best ways to do my hair. He did my hair cut today, and really understands the texture of my hair, and cuts it in a style that even looks great as it grows all the way out.
Styled by Diogo (Contractor)•Ladies' Haircut & Blow Dry